Think Major League Baseball’s stats and live video iPhone app is cool? Imagine what Apple could do with technology it was granted a patent for this week: a network of sensors that deliver real-time velocity, impact, rotation and other data from sporting event participants to the web. Imagine your iPhone’s accelerometer placed inside a boxer’s glove, a snowboarder’s snow suit or a NASCAR driver’s car – with the information captured delivered to your iPhone or Apple TV while you watch the competition either in person or remotely.
Would you pay a premium for an event ticket that includes real time stats like that delivered to your iPhone? I would. Of course Apple is granted all kinds of patents all the time and only some of them amount to anything – but this one is very cool.
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Filed under: Innovation, Science , Design, Future, Gadgets, ideas, Innovation, iphone, Mobile, Technology
In the fall we conducted a short survey with Warren Sukernek on Brand Perception on Twitter. Survey was very well received, so we decided to do a follow-up survey in May. This time we surveyed 208 people with 6 questions regarding interacting with brands. The full results are here. A couple of key insights:
1) Not surprisingly, most users (97%) agree that brands should engage their customers on Twitter. This is 8 percentage points higher than the fall survey. Clearly Twitter users want to engage with their brands. We are accustomed to communicating with companies on Twitter.
2) The majority also have a better impression of brands that use Twitter for customer service (88%). This is 7 percentage points higher than the original survey.
3) Proper usage of Twitter however, is paramount as 90% of users would frown upon poor or inappropriate brand use of Twitter. This is equivalent to the results found in the original survey.

4) The power of a relationship is extremely strong on Twitter. 80% of respondents would recommend a company based on their presence on Twitter, a huge 20 percentage point increase from the prior survey and 84% of Twitter users will reward those brands they have key relationships by being more willing to purchase from them. This was a 5 percentage point increase from the original survey.
5) Influencers: More than 80% of respondents have 100+ followers and almost 35% of respondents have posted more than 1000 Tweets since they signed up for the service.
Full report
Filed under: Market Research , Brands, Consumers, Market Research, Research, Technology, Twitter