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Articles we or others have written that are of interest to people in our space

Costco Model for Auto Mags?

Automobile Membership Card by SorgenfreiMuch has been written about the death of print media and we’ve witnessed the passing of newspapers and magazines on a monthly basis. It is a “sign of the times” as they say and on some level, it is the economy’s way of weeding out the superfluous media outlets. As avid car enthusiasts, we worry about the future of our favorite sources of fantasy in print: the automotive magazine. So we sat down to brainstorm about ways that car rags could reinvent themselves.

The Advertising Model is Dead. Long Live Advertising

It is time to reinvent the car magazine and advertising isn’t the part of the solution – at least in the way advertising is executed today. As marketing dollars dry up and online properties promise the ability to track a users every move online, advertisers are moving away from glossy, 4-color advertising spreads in magazines to the “new” world of online display advertising. On some level you can’t blame them. When you have to fight for every penny in a budget, it is becoming more important to account for every cent. Print advertising, despite what publishers say, simply can’t be tracked in the same manner.

There is no doubt things in publishing are changing rapidly but instead of simply pointing out the obvious, we selfishly want to come up with a solution. After all, we want our auto magazines (A.K.A. “Car Porn”) for the airplane, the beach and yes, even the bathroom.

Benefits of Membership

Our proposal is that the magazines forgo print advertising altogether. The current business model in print publishing cannot compete with the sexy new media that is cheaper, more flexible and measurable. That doesn’t mean giving up on advertising altogether, rather, we suggest that they re-purpose the relationships between the publication, its subscribers and the advertisers.

Think Costco. People pay a yearly fee to get access to discounts and high quality goods purchased in bulk. For most, the savings realized more than pay for the membership cost. For others, the fee is the cost of entry to the occasional deal on electronics or party supplies. In either case, Costco has a steady income stream that they can utilize to perpetuate the machine. They pass on savings to their members but still make a profit on the items they sell. Why can’t magazines adopt a similar model?

Currently, magazines are in a race for circulation so they can charge for the eyeballs that they claim to get every month. Part of that race is to keep subscription rates ridiculously low to entice people to subscribe. This may have worked in the past but as ad rates fall it is clear that it isn’t sustainable. What about this: raise the subscription price considerably to cover more of the costs and give their subscribers access to “members only” benefits that are useful, tangible and shock(!), measurable.

The idea is simple; the advertisers are now called business partners. The publisher, much like Costco, works with the business partners to offer discounts to its “members”. With the yearly subscription, a reader gets discounts on related products that they use often – think fuel, repair, tires, insurance, after market parts etc. Access to the discounts can be via an online or mobile portal or even an affinity card – all of which is measurable. The business partners pay to be exclusive partners or pay the publisher for every transaction undertaken by the subscriber.

Circulation will certainly go down as subscription rates go up but without the dependence on traditional advertising, fewer magazines are required to meet profitability goals. Of course, people who buy off the rack may pay more as well but even now, they are paying premium to read content that is outnumbered by advertising and littered with those incredibly annoying subscription cards.

In order for this model to work, the content in print must be more in-depth, entertaining and different than what is available online. There also must be clear value to paying a premium for an advertising-free publication.

Consumer Reports is essentially implementing this model to a certain degree but they don’t cater to the true car enthusiast – who, for the record, is more influenced by the content than any print ad that is in current publications. Magazines like Automobile already provide a higher standard of journalism and photography. Why not increase the price of entry, implement ways to add value for the “members” and track the efficacy of those efforts at the same time? And just think, subscribers won’t have to deal with all those subscription cards falling into the toilet the next time they sit down read a review!

Filed under: Advertising, Automotive, Marketing , , , ,

Its About the PRODUCT Stupid

I just read a very interesting article on AdAge.com – How To Build Better Car Marketing.  In it Jordan Zimmerman makes some interesting points about how agencies are up for review because marketing automobiles is a unique proposition and in his words “agencies lack a fundamental understanding of how the industry operates.”

I couldn’t agree more but I think that Jordan left out a few key points:

  1. In too many instances, the agencies handling the accounts not only lack an understanding of how the industry works, they lack an understanding of the PRODUCT.  Automobiles are different than sneakers, diamonds or food – all of which the average agency grunt can relate to.  Cars and trucks are complex machines that evoke passion in enthusiasts and owners alike.  Driving and interacting with the machine involves every sense and sensation – whether the owner is aware of it or not.  Yet we trust the communication of core brand attributes to people at agencies in cities like New York who often don’t even have drivers licenses!  In order to represent an automotive brand, everyone on the team should have a passion for the product and have the ability to experience the product on a daily basis.
  2. Agencies need to stop working for awards and keep the goals of their clients in mind.  In the case of the auto industry, it is a monthly cycle that is focused on moving the metal.  Award-winning ads are great, brand awareness is important but every agency should be tasked with helping sell the product and rewarded or penalized based on their ability to do so.
  3. To follow up on the point above, the way agencies are organized it is difficult to measure how effective a national campaign is in terms of sales.  There is a lot of inefficiency in the system with different agencies handling the Tier 1, Tier 2 and Tier 3 advertising.   What about a different model that coordinates the three under one agency and true metrics put in place to measure the efficacy of a campaign?

The role of the advertising agency is changing rapidly and the automotive industry is a primary catalyst to this change.  Even after the economy stabilizes, automotive clients will be running lean and demanding more accountability from their agencies.  Per Mr. Zimmerman, a better understanding of how the industry works is important but I’d argue a understanding of and passion for the product is paramount for success in the future.

Filed under: Advertising, Automotive, Marketing , , , , , , ,

Crispin Porter + Bogusky’s crowdsourcing experiment backfires

Crispin Porter + Bogusky’s always rattling the ad-industry’s cage–whether through disturbing ads for Burger King, or roundly lambasted ads for Microsoft. But recently, they just lost the Volkswagen account–one of their marquees–while Burger King franchisees are blaming Crispin for flagging sales. And their latest experiment may have overstepped the line with designers, who usually pay them a grudging respect.

To create a logo for the electric motorcycle start-up Brammo, they’re crowdsourcing the design, for a reward of $1000. The winner will be announced in six days, and over 700 people have submitted work. But no matter: To many professional designers, so-called “spec” assignments–that is, exploratory work, done for free–is taboo. Many designers think it undercuts them, and denigrates the profession. Designis.ms was among the aggrieved, and they’ve started a Twitter campaign (#nospec) against Crispin.

Full article

Filed under: Crowdsourcing, Innovation, Marketing , , , , ,

Toyota creates global marketing subsidiary

Da da daaaa:

Toyota Motor Corp. is creating a fully owned subsidiary to coordinate marketing and advertising at home and abroad as it aims to tailor its vehicles to local markets.

The yet-to-be-named company will start operation Jan. 1, Toyota announced today. It will be headed by Toyota President Akio Toyoda and Hiroshi Takada a recent Toyota retiree.

The move makes the Japanese automaker’s marketing and advertising operation a free-standing entity empowered to make quicker decisions, Toyota spokeswoman Ririko Takeuchi said.

“It will handle advertising, sales promotion and global marketing strategy,” Takeuchi said. “It will focus on marketing issues globally and help create a unified message.”

Toyoda took office last month, pledging to improve the fit of the Toyota line to different markets. He also wanted to push decision making closer to the front lines.

Takada, co-president of the new marketing company, retired during the June boardroom overhaul as senior managing director in charge of global planning. His marketing experience dates back to 1995-2001, when he was general manager of domestic marketing and advertising.

As reported by Automotive News

Filed under: Marketing , , , ,

Ad Age: GM’s appointment of Lutz shows no respect for marketing

Can’t say we disagree with this commentary from ad age:

General Motors’ new advertising and marketing czar is Bob Lutz, who until April of this year headed global product development. According to CEO Fritz Henderson: “Bob’s responsibilities beyond creative design will include brands, marketing, advertising and communications.” (I can visualize Bob at his first meeting with one of GM’s agencies: “I’m not a marketing expert, but I did stay at a Holiday Inn Express last night.”)

Has respect for marketing fallen so low that the most difficult job in the profession (getting GM out of the ditch) can be given to someone with so little experience in marketing?

I’m afraid so. The fact is that most companies do not assign much value to the marketing function. Nor do they compensate marketing people at the same level as they do financial, legal and other functional occupations.

Full article

Filed under: Marketing , , , , , ,

More creative shops creating their own product rather than tout clients’ offering

With major advertisers cutting costs, creative shops are increasingly commercializing their own product ideas.

When Coca-Cola acquired Vitaminwater for $4.1 billion in 2007, it wasn’t for the breakthrough electrolyte-drink technology. It paid for breakthrough marketing, and that epiphany rippled through Adland. Why shouldn’t agencies launch their own brands rather than solely focus on other people’s prodcts? Consultancy PSFK recently invited FAST COMPANY writer Danielle Sacks to moderate a panel featuring four creative chiefs running what PSFK calls New Idea Agencies. In this edited transcript of the conversation, they explore what it’s like for ad people to go beyond branding into the messy world of product creation. Will what they learn improve advertising for the rest of us?

Full Article

Filed under: Innovation, Marketing , , , , , , ,

Quotes in BusinessWeek

Peter Sorgenfrei was quoted in this BusinessWeek column by Ben Kunz:

Viralsourcing: Let Crowds Create Your Ad Message – Not only are fans spreading the word about products—they’re now helping to design and build marketing campaigns from the get-go.

Full Article

Filed under: Marketing , , , , , , , , ,

Twitter – what agencies are not getting it?

As Twitter moves into the business mainstream — nearing some 35 million unique global visitors, according to ComScore — it’s increasingly clear that one community has yet to fully embrace the social-networking tool du jour: agencies.

The irony is that the same people clients hire to erect communications and social-media strategies often appear uncomfortable using Twitter themselves.

One stark example: A couple of months back, Volvo struck a landmark ad-placement deal with YouTube to promote the Twitter feed for its XC60 model (@VolvoXC60). But the agency that created the innovative rich-media ad for Volvo, Havas’ Euro RSCG, has an account (@Euro_RSCG) that’s never been used.

Asked what gives, a Euro spokeswoman said: “We’re developing our Twitter strategy and in the meantime want to hold onto the name. It’s a Catch-22: You don’t want your Twitter handle stolen, but you also don’t want to start using it before you’re really ready.”

Whatever the case may be, save for a few shining examples of shops that “get it,” agencies need to catch up with their clients — and fast.

Marketers offer better examples
Many marketers are known for successfully leveraging Twitter to boost brand awareness and interact with their consumers, among them Zappos CEO Tony Hsieh (@zappos) and the chief marketing officers of Best Buy (Barry Judge, @BestBuyCMO) and Express (Lisa Gavales).

Full article

Filed under: Marketing, Networks , , , , ,

What teens want: No they are not too busy twittering to listen

Don’t get too caught up in the hype of digital media usage. That is a key message of “How Teens Use Media,” a new research report by the Nielsen Company.

“The notion that teens are too busy texting and Twittering to be engaged with traditional media is exciting, but false,” according to the executive summary. Instead of replacing traditional media with new media consumption, teens are simply making time for both, it concludes.

Other myths that the report debunks are that teenagers’ preferences differ vastly from adults, that teens’ media and entertainment spending is insulated from the recession (they actually reduce it, with out-of-home entertainment more affected than in-home) and that traditional advertising can’t resonate with teens (once ads break through the clutter, teens like them more).

The leading type of media use among teens is still television, with the average teenager watching 3 hours and 20 minutes per day, debunking the myth of YouTube as the lead medium. Actually, Nielsen says that teens watch more TV than ever, with usage up 6% over the past five years in the U.S.

In comparison, a typical teen only watches about 11 minutes of online video per day, Nielsen found, or an average of about 3 hours per month. That is much less than adults ages 18-24 who watch 5 hours and 35 minutes per month and even less than adults ages 35-44 who watch 3 hours and 30 minutes per month, according to the study, which compiled data from across Nielsen’s media measurement businesses and its biannual global survey of consumers across 50 countries.

“Teens watch less online video than most adults, but the ads are highly engaging to them,” the summary of the Nielsen report says. “Teens spend 35% less time watching online video than adults 25-34, but recall ads better when watching TV shows online than they do on television.”

More

Filed under: Market Research, Marketing, Networks , , , , , , , , , ,

Online advertising less effective than perceived?

According to a recent study by McPheters & Company comparing the effectiveness of ads on television, in magazines, and on the internet magazines effectively delivered more than twice the number of ad impressions as TV and more than 6 times those delivered online within a half hour time frame spent with the medium.

Furthermore:
Though TV doesn’t deliver as many ads per half hour as do magazines, net recall of TV ads was almost twice that of magazine ads; magazines in turn had ad recall almost three times that of Internet banner ads

85% of Internet ads served appeared on-screen and could be identified by brand

Among web users, 63% of banner ads were not seen. Respondents’ eyes passed over 37% of the Internet ads and stopped on slightly less than a third

For Internet ads, almost all net recall could be attributed to ads that were seen

Internet video ads appeared much less frequently than banner ads, and their exposure skewed heavily towards young men. When they did appear they were twice as likely to be seen as banner ads.

Filed under: Information, Market Research, Marketing , , , ,

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