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What is the “New Normal?”

by Peter Sorgenfrei

A question we get frequently when discussing the future of the auto industry in the U.S. is: “Will this economic downturn have the same impact on the American psyche as the Great Depression?  Will the buying habits of the American automotive consumer fundamentally change?”  Our answer; yes and no.

First off, our current economic situation is nowhere near as severe as the massive market adjustment during the early part of last century.  While the double-digit unemployment rate, high rate of foreclosures and daily doom reports from the talking heads are not exactly great news, we are not experiencing sacrifice and shortages seen in the U.S. beginning with Black Tuesday in 1929.  While our relatives rationed gasoline and saved rubber bands our biggest shortage these days are a dearth of Eggos and canned pumpkin pie filling.  Hardly a comparison.

The American consumer, all things considered, is still consuming. He/she still eats out, still shops, still drives to work and takes the kids to soccer practice. The change that has happened in the last 18 months is how consumers talk about their financial lives. They worry more, they might cut back here and there, but net/net they are still consumers.

Car buying behavior has definitely changed – fewer new cars are sold today compared to last year and the types of vehicles purchased  is changing.  The volume story is one of consumers realizing that purchasing a new vehicle every three-five years isn’t a requirement so they are keeping their vehicles longer.  Most industry “experts” believe that the the sales volume will return, albeit to a “new normal” of 11 – 12 million vehicles per year.  The real question is what will the showroom floor look like?  Will the American consumer start buying only what they need rather than what they want?  Will the streets of NYC begin to mirror those of Paris? Probably not.

Our take is that yes, the garages of America will be populated with relatively smaller, more fuel efficient vehicles in the future but it isn’t because this economic hiccup fundamentally changed our values.  It is more a combination of less conspicuous consumption combined with manufacturers offering more efficient products mandated by law, not consumer desire.

Fundamentally, a 5-passenger hatchback cannot meet the needs of a family of 7.   There will still be a need for minivans, crossovers and yes, even SUVs that seat 7+ passengers.  The difference is they will be purchased by people who need them to schlepp the kids, carry the cargo or tow their boats.  The rest of us may downsize to more fuel-efficient Crossovers and sedans but the “new normal” will still feature the American consumer driving more car than they really need.

Filed under: Automotive, Market Research , , , , , ,

Free rental cars for flexible travelers

Rental companies often need to move cars from a to b and it’s safe to say that universally, people like free “anything”. This is where Transfercar steps in. The New Zealand company works with the car rental industry, posting lists of cars which they need transporting from a to b. Drivers can either check the website for availability, or enter preferential journeys and be notified by text when cars become available.

Although all journeys begin and end at a rental company’s specified location, the lure of free rental, often with free insurance, free ferry and sometimes even free fuel is enough to attract money savvy travelers to venture slightly off their planned routes.

The idea was born when Espen, one of the founders was working part time at Ace Rentals. He began to notice a trend in large amounts of money being spent on relocation of cars from one branch to another.

Transfercar are currently in the process of raising capital to expand their operation in Australia and the USA. Let’s hope they’re successful.

Check out their site

Filed under: Innovation, Marketing , , , , , , ,

One in five households are wireless only

Americans continue to cut the landline in favor of wireless telephony. When money is tight, like during our current recession, cutting wired voice services makes a lot of economic sense.

The latest results from the National Center for Health Statistics’ survey on wireless phone use are in, and they reveal that just over 20 percent of all US households have now cut the wire and exclusively use cell phones for voice communication. That number is up from over 17 percent from the previous survey, and for the first time since the NCHS has been keeping track of wireless phone use, this number exceeds the percentage of households that rely on landline phones only—down to a little over 17 percent.

Full article

Filed under: Information, Market Research , , , ,

You Are What You Don’t Buy

Great summary of consumer identity research at one of our favorite blogs, Mind Hacks.  The gist of it is: recent research shows consumers take as much care to avoid products that represent lifestyles with which they don’t want to be associated as they do with products they feel represent who they are.

Filed under: Marketing , ,

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